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Freshworks bug bounty programs

freshworks.com Updated

Freshworks runs two public programs: a HackerOne bug bounty paying up to $1,500 and a self-hosted disclosure program with no cash rewards.

Top reward
$1,500
HackerOne
Programs
2
1 pays cash
Targets in scope
16
3 types, deduplicated
Last change
4 Nov 2026
1 week ago

Where to report

2 programs, side by side. Report where the affected target is in scope; when two programs cover it, pick the one that pays more.

Start here

Freshworks

HackerOne · Pays the most of the 2 programs: up to $1,500.

Amounts are the top reward per severity in the currency each program pays. Green marks the highest per severity. First response is the platform's measured average when it publishes one, else what the policy promises.

What is in scope

16 targets across all 2 programs, each listed once with the programs that cover it. 11 excluded.

  • yourdomain.freshcaller.com

    Web Critical

    Covered by HackerOne

  • yourdomain.freshchat.com

    Web Critical

    Covered by HackerOne

  • yourdomain.freshdesk.com

    Web Critical

    Covered by HackerOne

  • yourdomain.freshrelease.com

    Web Critical

    Covered by HackerOne

  • yourdomain.freshservice.com

    Web Critical

    Covered by HackerOne

  • yourdomain.myfreshworks.com

    Web Critical

    Covered by HackerOne

  • com.freshchat.agent.android

    Android Critical

    Covered by HackerOne

  • com.freshdesk.helpdesk

    Android Critical

    Covered by HackerOne

  • com.freshservice.helpdesk

    Android Critical

    Covered by HackerOne

  • com.freshservice.helpdesk.intune

    Android Critical

    Covered by HackerOne

  • com.freshworks.freshcaller

    Android Critical

    Covered by HackerOne

  • Freshcaller-iOS-App

    iOS Critical

    Covered by HackerOne

  • Freshchat-iOS-App

    iOS Critical

    Covered by HackerOne

  • Freshdesk-iOS-App

    iOS Critical

    Covered by HackerOne

  • Freshservice-Intune-iOS-App

    iOS Critical

    Covered by HackerOne

  • Freshservice-iOS-App

    iOS Critical

    Covered by HackerOne

No target matches. Try part of a host name, such as the company name.

Out of scope 11

Don't test these. A program can exclude a host another program covers; the program you report to decides.

  • freshworks.atlassian.net

    HackerOne

  • http://yourdomain.myfreshworks.com/crm/marketer

    HackerOne

  • http://yourdomain.myfreshworks.com/crm/sales

    HackerOne

  • wchat.freshchat.com

    HackerOne

  • www.freshworks.com

    HackerOne

  • yourdomain.freshping.io

    HackerOne

  • yourdomain.freshstatus.io

    HackerOne

  • yourdomain.freshsurvey.io

    HackerOne

  • com.freshdesk.freshsales.mobile

    HackerOne

  • Freshsales-iOS-App

    HackerOne

  • Marketplace Apps

    HackerOne

Recent changes

Reward and scope changes across every Freshworks program, newest first.

All changes · RSS feed

Recent CVEs

Published vulnerabilities in Freshworks products, from the NVD.

Search NVD
  • A vulnerability, which was classified as critical, has been found in Freshdesk Plugin 1.7 on WordPress. Affected by this issue is some unknown functionality. The manipulation leads to open redirect. The attack may be launched remotely. Upgrading to version 1.8 is able to address this issue. The patch is identified as 2aaecd4e0c7c6c1dc4e6a593163d5f7aa0fa5d5b. It is recommended to upgrade the affect

  • A vulnerability, which was classified as critical, has been found in Freshdesk Plugin 1.7 on WordPress. Affected by this issue is some unknown functionality. The manipulation leads to open redirect. The attack may be launched remotely. Upgrading to version 1.8 is able to address this issue. The patch is identified as 2aaecd4e0c7c6c1dc4e6a593163d5f7aa0fa5d5b. It is recommended to upgrade the affect

  • FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.

  • FreshService Windows Agent < 2.11.0 and FreshService macOS Agent < 4.2.0 and FreshService Linux Agent < 3.3.0. are vulnerable to Broken integrity checking via the FreshAgent client and scheduled update service.

  • FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.

  • FreshService Windows Agent < 2.11.0 and FreshService macOS Agent < 4.2.0 and FreshService Linux Agent < 3.3.0. are vulnerable to Broken integrity checking via the FreshAgent client and scheduled update service.

About this page

This page gathers every public program listed under freshworks.com: platform programs, self-hosted policies and security.txt contacts. Each program's own policy decides what is in scope and what it pays; check it before you test.

Something wrong or missing? Report a correction.