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Alohi

Vulnerability disclosure program on HackerOne alohi.com

Accepting reports Full safe harbor
Top reward
No cash rewards
Top severity paid
Critical
Assets in scope
10
Public CVEs
0
Last change
No changes yet

At a glance

What to know before you start testing.

No cash rewards
A disclosure program: you report for credit, not money.
Report on HackerOne
Submit through the program page.
Full safe harbor
Good-faith research is authorised; no legal action.
Replies within 5 days
As the policy promises.
No public write-ups
Keep findings private.

Rewards

What HackerOne lists as the payout for each severity.

This program does not pay cash rewards.

Response
Within 5 days | First Response | 5 days |
Safe harbor
Full Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you.

Summarised with AI from the program policy on HackerOne, read 12 Nov 2026, and checked word for word against it. Read the original

Scope

10 assets you may test.

Android apps 3

  • plus.fax.android Critical No bounty
  • plus.scan.android Critical No bounty
  • plus.sign.android Critical No bounty

iOS apps 3

  • plus.fax.FaxPlus Critical No bounty
  • plus.scan.ScanPlus Critical No bounty
  • plus.sign.SignPlus Critical No bounty

Wildcard domains 2

  • *.fax.plus Critical No bounty
  • *.sign.plus Critical No bounty

Web 1

  • www.alohi.com Critical No bounty

Products and areas 1

  • FAX Programmable API Critical No bounty

Rules

What the policy asks of you, and the bug types it won't reward, quoted from Alohi (via HackerOne)'s policy. "We" in these lines means the program, not this site.

While testing

  • Please provide detailed reports with reproducible steps.
  • Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.
  • When duplicates occur, we only triage the first report that was received (provided that it can be fully reproduced).
  • Multiple vulnerabilities caused by one underlying issue will be treated as one valid report.
  • Social engineering (e.g. phishing, vishing, smishing) is prohibited.
  • Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service.
  • Only interact with accounts you own or with explicit permission of the account holder.

Not accepted

  • Spamming
  • Denial of Service
  • Unconfirmed reports from automated vulnerability scanners
  • Clickjacking on pages with no sensitive actions
  • Cross-Site Request Forgery (CSRF) on unauthenticated forms
  • Content spoofing and text injection issues without showing an attack vector
  • Missing best practices in Content Security Policy - Unless exploitable scenario
  • Missing best practices in email records (SPF, DKIM, DMARC) - Unless "Email to Fax" feature exploit
  • Account squatting using unverified accounts
  • Reset link expiration policy
  • Rate limiting or brute force issues on non-authentication endpoints
  • Software version disclosure
  • Physical attacks to Alohi's properties

Summarised with AI from the program policy on HackerOne, read 12 Nov 2026, and checked word for word against it. Read the original

Changes

Tracked since 11 Nov 2026. Last checked 30 minutes ago.

No changes yet. When the rewards or scope move, you will see it here and in the RSS feed.

Public CVEs

Published vulnerabilities in this vendor's products, from the NVD.

Search NVD

No CVEs matched yet. We match NVD records by vendor name, so products sold under another name can be missing.

Original policy

Copied from hackerone.com on 12 Nov 2026. The summaries on this page are made from it; the live page may have changed since.

Alohi looks forward to working with the security community to find vulnerabilities in order to keep our businesses and customers safe.

Response Targets

Alohi will make a best effort to meet the following SLAs for hackers participating in our program:

Type of Response SLA in business days
First Response 5 days
Time to Triage 10 days
Time to Resolution depends on severity and complexity

We’ll try to keep you informed about our progress throughout the process.

Disclosure Policy

  • Please do not discuss any vulnerabilities (even resolved ones) outside of the program without express consent from the organization.
  • Follow HackerOne's disclosure guidelines.

Program Rules

  • Please provide detailed reports with reproducible steps. If the report is not detailed enough to reproduce the issue, the issue may not be marked as triaged.
  • Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.
  • When duplicates occur, we only triage the first report that was received (provided that it can be fully reproduced).
  • Multiple vulnerabilities caused by one underlying issue will be treated as one valid report.
  • Social engineering (e.g. phishing, vishing, smishing) is prohibited.
  • Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Non-Qualifying Vulnerabilities

When reporting vulnerabilities, please consider (1) attack scenario / exploitability, and (2) security impact of the bug. The following issues are considered out of scope:

  • Spamming
  • Denial of Service
  • Unconfirmed reports from automated vulnerability scanners
  • Clickjacking on pages with no sensitive actions
  • Cross-Site Request Forgery (CSRF) on unauthenticated forms
  • Content spoofing and text injection issues without showing an attack vector
  • Missing best practices in Content Security Policy - Unless exploitable scenario
  • Missing best practices in email records (SPF, DKIM, DMARC) - Unless "Email to Fax" feature exploit
  • Account squatting using unverified accounts
  • Reset link expiration policy
  • Rate limiting or brute force issues on non-authentication endpoints
  • Software version disclosure
  • Physical attacks to Alohi's properties

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

Thank you for helping keep Alohi and our users safe!