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Neat

Vulnerability disclosure program on Self-hosted neat.no

Accepting reports Full safe harbor
Top reward
No cash rewards
Top severity paid
Not published
Assets in scope
5
Public CVEs
0
Last change
No changes yet

At a glance

What to know before you start testing.

No cash rewards
A disclosure program: you report for credit, not money.
Report by email
[email protected]
Full safe harbor
Good-faith research is authorised; no legal action.
Replies within 2 days
As the policy promises.
Publish after a fix
Coordinate the timing with the company.

Rewards

What the company's own policy page says it pays.

This program does not pay cash rewards.

Pays cash
No Please note that Neat does not offer monetary rewards for vulnerability disclosures.
Response
Within 2 days We will acknowledge your report within 2 working days.
Safe harbor
Full Neat will not pursue legal action against researchers who:

Summarised with AI from the company's policy, read 12 Nov 2026, and checked word for word against it. Read the original

Scope

5 assets you may test, 4 excluded.

Domains 1

  • neat.no

Hardware and IoT 1

  • Neat hardware devices (Neat Bar, Neat Bar Gen 2, Neat Bar Pro, Neat Board, Neat Board Pro, Neat Board 50, Neat Board 32, Neat Pad, Neat Pad Pro, Neat Frame, Neat Center)

Products and areas 3

  • Neat hardware devices (Bar, Board, Pad, Frame and Center ranges)
  • Neat Pulse
  • Neat Pulse (cloud management platform)
Out of scope (4)
  • Any testing that accesses, modifies, or discloses data belonging to another customer or user
  • Denial-of-service testing, social engineering, physical security testing, or spam/volumetric testing against Neat infrastructure
  • Neat’s general corporate/marketing website, unless the issue has a direct security impact on customer data or product functionality
  • Third-party platforms Neat integrates with (e.g., Zoom, Microsoft Teams, Google Meet), which should be reported to the respective vendors

Rules

What the policy asks of you, and the bug types it won't reward, quoted from Neat's policy.

While testing

  • Make a good-faith effort to comply with this policy;
  • Report vulnerabilities without exploiting them beyond what is necessary to demonstrate the issue;
  • Do not access, modify, exfiltrate, or destroy data belonging to Neat or its customers beyond what is necessary to prove the vulnerability; and
  • Do not disrupt Neat’s services or degrade the experience of other users.

Summarised with AI from the company's policy, read 12 Nov 2026, and checked word for word against it. Read the original

Changes

Tracked since 11 Nov 2026. Last checked 5 hours ago.

No changes yet. When the rewards or scope move, you will see it here and in the RSS feed.

Public CVEs

Published vulnerabilities in this vendor's products, from the NVD.

Search NVD

No CVEs matched yet. We match NVD records by vendor name, so products sold under another name can be missing.