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Ping Identity

Bug bounty on HackerOne pingidentity.com

Accepting reports
Top reward
$2,400
Top severity paid
Critical
Assets in scope
10
Public CVEs
39
Last change

At a glance

What to know before you start testing.

Pays up to $2,400
for critical bugs.
Report on HackerOne
Submit through the program page.
Replies within 5 days
As the policy promises.

Rewards

What HackerOne lists as the payout for each severity.

Severity Reward
Critical $2,400
High $1,200
Medium $600
Low $300
Response
Within 5 days First response - 5 business days from submission

Summarised with AI from the program policy on HackerOne, read 12 Nov 2026, and checked word for word against it. Read the original

Scope

10 assets you may test, 16 excluded.

Web 6

  • api.ort-one-pingone.com Critical
  • apps.ort-one-pingone.com Critical
  • auth.ort-one-pingone.com Critical
  • console.ort-one-pingone.com Critical
  • https://console.ort-one-pingone.com/?env=361b34ef-2725-4fd9-af1b-a2b189df3d05 Critical
  • https://console.ort-one-pingone.com/?env=7f327541-54e0-4ba4-8335-65eac2a25b5e Critical

Wildcard domains 4

  • openam-bug-bounty-stag.forgeblocks.com/* Critical
  • ort-admin.pingone.com/* Critical
  • ort-authenticator.pingone.com/* High
  • ort-desktop.pingone.com/* High
Out of scope (16)
  • admin.pingone.com
  • api.pingone.com
  • api-staging.pingone.com
  • authenticator.pingone.com
  • console.pingone.com
  • console-staging.pingone.com
  • desktop.pingone.com
  • privilege.ort-one-pingone.com
  • test-desktop.pingone.com
  • test-sso.connect.pingidentity.com
  • uploads.pingone.com
  • uploads-staging.pingone.com
  • developer.pingidentity.com/*
  • *.pingidentity.com
  • *.pingidentity.io
  • *.pingidentity.net

Rules

What the policy asks of you, and the bug types it won't reward, quoted from Ping Identity (via HackerOne)'s policy. "We" in these lines means the program, not this site.

While testing

  • Provide detailed reports with reproducible steps. If the report is not detailed enough to reproduce the issue, the issue is not eligible for a reward.
  • Submit one vulnerability per report unless you need to chain vulnerabilities to provide impact.
  • When duplicates occur, we only award the first eligible report that we receive.
  • When multiple vulnerabilities are caused by one underlying issue, we award a single bounty.
  • Social engineering (e.g. phishing, vishing, smishing) is prohibited.
  • Avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or have explicit permission to interact with.

Not accepted

  • Session mismanagement on change or forget password
  • Publicly exposed Google Maps API key
  • Publicly exposed New Relic monitoring access token
  • Publicly exposed Coveo search access token
  • Missing SPF Records
  • Issues without clearly identified security impact or with only speculative theoretical exploitability
  • Self-exploitation (cookie reuse, self cookie-bomb, self denial-of-service, etc.)
  • Self Cross-Site Scripting vulnerabilities without evidence of how the vulnerability can be used to attack another user
  • Missing best practices in SSL/TLS configuration
  • Any activity that could lead to the disruption of our service (DoS), the brute forcing of credentials, or the cracking of licenses
  • Attacks requiring MitM or physical access to a user's device
  • Subdomains lacking proper SPF records
  • Clickjacking on pages with no sensitive actions
  • Unauthenticated/logout/login CSRF
  • Comma Separated Values (CSV) injection without demonstrating a vulnerability
  • Content-spoofing and text injection issues without showing an attack vector or without being able to modify HTML/CSS
  • Social engineering of Ping Identity employees or contractors
  • Leaked credentials collected from the dark web, breach databases, etc.
  • Any physical/wireless attempt against Ping Identity property

Summarised with AI from the program policy on HackerOne, read 12 Nov 2026, and checked word for word against it. Read the original

Changes

Tracked since 11 Nov 2026. Last checked 43 minutes ago.

No changes yet. When the rewards or scope move, you will see it here and in the RSS feed.

Before we tracked it

Scope and reward changes recorded before this page started tracking it.

  1. Scope added

    https://developer.pingidentity.com/* (out of scope)

  2. Scope added

    https://ort-authenticator.pingone.com/*

  3. Scope added

    https://ort-desktop.pingone.com/*

  4. Scope added

    https://openam-bug-bounty-stag.forgeblocks.com/*

  5. Scope added

    https://ort-admin.pingone.com/*

Public CVEs

Published vulnerabilities in this vendor's products, from the NVD.

Search NVD
CVESeverityPublished
CVE-2024-22377 Medium 5.3 9 Jul 2024
CVE-2024-22477 Low 1.8 9 Jul 2024
CVE-2023-40545 High 8.8 6 Feb 2024
CVE-2023-36496 High 7.7 1 Feb 2024
CVE-2023-39930 High 7.5 25 Oct 2023
CVE-2023-39219 High 7.5 25 Oct 2023
CVE-2023-39231 High 7.3 25 Oct 2023
CVE-2023-34085 Low 2.6 25 Oct 2023
CVE-2023-37283 High 8.1 25 Oct 2023
CVE-2022-23721 Low 3.8 25 Apr 2023
CVE-2022-40722 High 7.7 25 Apr 2023
CVE-2022-40723 Medium 6.5 25 Apr 2023
CVE-2022-40724 Medium 6.4 25 Apr 2023
CVE-2022-40725 High 7.3 25 Apr 2023
CVE-2018-25084 Low 3.5 10 Apr 2023
CVE-2022-23726 Medium 5.4 30 Sep 2022
CVE-2021-41995 High 7.7 30 Jun 2022
CVE-2022-23717 Medium 5.0 30 Jun 2022
CVE-2022-23718 High 7.6 30 Jun 2022
CVE-2022-23719 High 7.2 30 Jun 2022
CVE-2022-23720 High 7.5 30 Jun 2022
CVE-2022-23725 High 7.7 30 Jun 2022
CVE-2022-23724 Medium 6.4 4 May 2022
CVE-2022-23722 Medium 6.5 2 May 2022
CVE-2022-23723 High 7.7 2 May 2022
CVE-2021-41992 High 7.7 30 Apr 2022
CVE-2021-41993 Medium 6.6 30 Apr 2022
CVE-2021-41994 Medium 6.6 30 Apr 2022
CVE-2021-42001 High 8.0 30 Apr 2022
CVE-2021-42000 Medium 5.3 10 Feb 2022
CVE-2021-41770 High 7.5 7 Oct 2021
CVE-2021-40329 Critical 9.8 27 Sep 2021
CVE-2021-31923 Medium 5.3 24 Sep 2021
CVE-2021-39270 High 7.5 18 Aug 2021
CVE-2020-25826 High 7.8 23 Sep 2020
CVE-2020-10654 Critical 9.8 13 May 2020
CVE-2019-13564 Medium 6.1 11 Jul 2019
CVE-2018-1000134 Critical 9.8 16 Mar 2018
CVE-2014-8489 Medium 6.4 12 Dec 2014

Original policy

Copied from hackerone.com on 12 Nov 2026. The summaries on this page are made from it; the live page may have changed since.

Ping Identity looks forward to working with the security community to find and solve vulnerabilities. Thank you for helping us keep our customers safe.

Getting Access

##For our docker images: Please clone this repo and follow the steps in the README. Please use the following credentials for this program:

[email protected]
PING_IDENTITY_DEVOPS_KEY=ed56408c-8d96-6aed-107c-3deb0214e928

You may open an issue in the github repo if you run into trouble.

##For our SaaS offerings: PingOne (console.ort-one-pingone.com): Please obtain credentials via H1 Credential Management for any of the Assets starting with https://console.ort-one-pingone.com/?env=.

PingOne Advanced Identity Cloud (openam-bug-bounty-stag.forgeblocks.com): Self-service account creation:

Initial Sign-up can be achieved through the Account Creation journey: https://openam-bug-bounty-stag.forgeblocks.com/am/XUI/?realm=/alpha&authIndexType=service&authIndexValue=Login#/service/Registration

A valid email address is required for account creation, we prefer that researchers use their HackerOne (@wearehackerone.com) email address whilst registering.
Please limit account creation to 2 user accounts.

NOTE:       As per the program scope, neither *.pingidentity.* or *.symphonicsoft.* URLs, nor any other domains or sub-domains registered to Ping Identity that aren't included in our program scope, will be eligible for bounties. Please see in-scope endpoints below.       Out of scope reports that are determined to be legitimate vulnerabilities will be remediated, and while they will not be eligible for monetary awards, we will do our best to award as many reputation points as possible to the reporter and publicly disclose actionable reports upon request.       If you are a Ping customer, please consider submitting a support ticket here.

Response times

Ping Identity strives to respond to reports as follows:

  • First response - 5 business days from submission
  • Triage - 10 business days from submission
  • Bounty payout - 10 business days from triage

We do our best to keep researchers informed throughout the process.

Disclosure Policy

Follow HackerOne's disclosure guidelines.

Program Rules

  • Provide detailed reports with reproducible steps. If the report is not detailed enough to reproduce the issue, the issue is not eligible for a reward.
  • Submit one vulnerability per report unless you need to chain vulnerabilities to provide impact.
  • When duplicates occur, we only award the first eligible report that we receive.
  • When multiple vulnerabilities are caused by one underlying issue, we award a single bounty.
  • Social engineering (e.g. phishing, vishing, smishing) is prohibited.
  • Avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or have explicit permission to interact with.

#Common vulnerabilities to look for across all endpoints:

  • Information disclosure (cluster health, internal hostnames, passwords)
  • Exploitable TLS vulnerabilities or misconfiguration
  • Components with exploitable security vulnerabilities
  • Unauthorized or elevated persistent store access
  • Sensitive AWS metadata exposure
  • Cross-tenant administrative access or information disclosure
  • REST API vulnerabilities
  • OWASP Top 10 vulnerabilities
  • CWE-SANS Top 25 Dangerous Bugs

#The following issues are well known and ineligible for bounties:

  • Session mismanagement on change or forget password
  • Publicly exposed Google Maps API key
  • Publicly exposed New Relic monitoring access token
  • Publicly exposed Coveo search access token
  • Missing SPF Records

#The following issues are considered out of scope and ineligible for bounties:

  • Ping Identity corporate systems, and neither websites *.pingidentity.* or *.symphonicsoft.*, nor any other domains or sub-domains registered to Ping Identity that are not included in our program scope
  • All example code and public repository code at https://github.com/pingidentity or anywhere else on Github, apart from the Docker images in https://github.com/pingidentity/bug-bounty-server-profiles
  • All public Docker images at https://hub.docker.com/u/pingidentity that are not part of the repo for bug bounties (https://github.com/pingidentity/bug-bounty-server-profiles)
  • All on-premises Ping Identity downloadable products that are not provided in our docker images
  • Other Ping Identity customer-downloadable products or components, such as SDKs, including PingID SDK
  • Any customizations, Ping Identity adapters, or integration kits
  • Issues without clearly identified security impact or with only speculative theoretical exploitability
  • Missing security best practices and controls (rate-limiting/throttling, lack of CSRF protection, lack of security headers, missing flags on cookies, descriptive errors, server/technology disclosure, etc.), without a clear and working Proof of Concept
  • Self-exploitation (cookie reuse, self cookie-bomb, self denial-of-service, etc.)
  • Self Cross-Site Scripting vulnerabilities without evidence of how the vulnerability can be used to attack another user
  • Previously known CVEs in third-party services (i.e. Google Tag Manager, New Relic, Coveo, Pendo, etc.), dependencies and open-source libraries (without a clear and working Proof of Concept)
  • Missing best practices in SSL/TLS configuration
  • Any activity that could lead to the disruption of our service (DoS), the brute forcing of credentials, or the cracking of licenses
  • Attacks requiring MitM or physical access to a user's device
  • Subdomains lacking proper SPF records
  • Clickjacking on pages with no sensitive actions
  • Unauthenticated/logout/login CSRF
  • Comma Separated Values (CSV) injection without demonstrating a vulnerability
  • Content-spoofing and text injection issues without showing an attack vector or without being able to modify HTML/CSS
  • Social engineering of Ping Identity employees or contractors
  • Leaked credentials collected from the dark web, breach databases, etc.
  • Any physical/wireless attempt against Ping Identity property