- Top reward
- Not published
- Top severity paid
- Not published
- Assets in scope
- 2
- Public CVEs
- 0
- Last change
- No changes yet
At a glance
What to know before you start testing.
- Pays cash
- Amounts are not published; ask before you invest time.
- Report by email
- [email protected]
- Full safe harbor
- Good-faith research is authorised; no legal action.
- Replies within 5 days
- As the policy promises.
- Publish after a fix
- Coordinate the timing with the company.
Rewards
What the company's own policy page says it pays.
The policy page has no reward table. Here is what it says, in its own words.
- Pays cash
-
Yes
As a token of our gratitude, we may offer a reward for every report of a security problem that was not already known to us and that potentially has customer impact on one of our in-scope platforms.
- Response
-
Within 5 days
We will respond to an accepted report within 5 business days with our evaluation of the report.
- Safe harbor
-
Full
As long as you act in good faith and comply with this policy and applicable laws, we will not take any legal action against you in connection with your report.
- Hall of fame
-
Yes
In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise).
Summarised with AI from the company's policy, read 12 Nov 2026, and checked word for word against it. Read the original
Scope
2 assets you may test, 3 excluded.
Domains 1
- tractive.com
Products and areas 1
- primary platforms, apps, devices and services that Tractive directly manages and controls
Out of scope (3)
- help.tractive.com
- Subdomains such as help.tractive.com (operated by Zendesk)
- Third-party services, including those provided by our partners or vendors
Rules
What the policy asks of you, and the bug types it won't reward, quoted from Tractive's policy.
While testing
-
Do not take advantage of the vulnerability or problem you have discovered.
-
You must not access or attempt to access accounts belonging to other users under any circumstances. Testing must be performed exclusively on accounts that you own.
-
If the vulnerability involves personal data, you must not access or process such data, except to the extent strictly necessary to report the issue.
-
Do not reveal the problem to others until it has been resolved.
-
Do not use attacks on physical security, social engineering, distributed denial of service (or any attack using large volumes of requests), spam, or applications of third parties.
Not accepted
-
Findings produced solely by automated tools or scans without a demonstrated, exploitable impact.
-
Reports concerning third-party systems, previously identified issues, or findings generated solely by automated scans are not eligible for a reward.
Summarised with AI from the company's policy, read 12 Nov 2026, and checked word for word against it. Read the original
Changes
Tracked since 11 Nov 2026. Last checked 3 hours ago.
No changes yet. When the rewards or scope move, you will see it here and in the RSS feed.
Public CVEs
Published vulnerabilities in this vendor's products, from the NVD.
No CVEs matched yet. We match NVD records by vendor name, so products sold under another name can be missing.