- Top reward
- Not published
- Top severity paid
- Not published
- Assets in scope
- 2
- Public CVEs
- 0
- Last change
- No changes yet
At a glance
What to know before you start testing.
- Pays cash
- Amounts are not published; ask before you invest time.
- Report through their form
- bugcrowd.com/engagements/zendesk
- No safe harbor
- No promise about legal action.
Rewards
What the company's own policy page says it pays.
The policy page has no reward table. Here is what it says, in its own words.
- Pays cash
-
Yes
We are also pleased to provide monetary and reputation rewards for eligible reports via Bugcrowd
Summarised with AI from the company's policy, read 12 Nov 2026, and checked word for word against it. Read the original
Scope
2 assets you may test.
Domains 1
- zendesk.com
Products and areas 1
- Zendesk instances that they own (or have explicit consent from the owner)
Rules
What the policy asks of you, and the bug types it won't reward, quoted from Zendesk's policy. "We" in these lines means the program, not this site.
While testing
-
In no event are you permitted to access, download or modify data residing in any other account.
-
If you wish to test cross-account or access control vulnerabilities you must create multiple Zendesk instances
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You are prohibited from attempting to social engineer Zendesk staff including contacting Zendesk via our Support channels without identifying yourself as a security researcher.
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You are prohibited from attempting to upgrade your trial account to a paid account without payment or otherwise attempting to circumvent charges or fees.
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You are prohibited from executing or attempting to execute a Denial of Service attack.
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Knowingly posting, transmitting, uploading, linking to, sending or storing any malicious or illegal software or files.
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Testing in a manner that would result in the sending of unsolicited or unauthorised junk mail, spam, pyramid schemes or other forms of duplicative or unsolicited messages
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Attempting to rename an account or testing of the account name change functionality.
Summarised with AI from the company's policy, read 12 Nov 2026, and checked word for word against it. Read the original
Changes
Tracked since 11 Nov 2026. Last checked 5 hours ago.
No changes yet. When the rewards or scope move, you will see it here and in the RSS feed.
Public CVEs
Published vulnerabilities in this vendor's products, from the NVD.
No CVEs matched yet. We match NVD records by vendor name, so products sold under another name can be missing.