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Deskpro bug bounty programs

deskpro.com Updated

Deskpro runs one public program: a self-hosted bug bounty paying up to $1,850.

Top reward
$1,850
Self-hosted
Programs
1
1 pays cash
Targets in scope
8
2 types
Last change
None yet
Tracked since Nov 2026

Where to report

The one public program Deskpro runs.

Amounts are the top reward per severity in the currency each program pays. First response is the platform's measured average when it publishes one, else what the policy promises.

What is in scope

8 targets. 4 excluded.

  • deskpro.com

    Domains

  • www.deskpro.com/on-premise

    Domains

  • www.deskpro.com/start

    Domains

  • Deskpro Cloud Platform

    Products and areas

  • Deskpro Product

    Products and areas

  • The admin interface

    Products and areas

  • The agent interface

    Products and areas

  • The public help center

    Products and areas

No target matches. Try part of a host name, such as the company name.

Out of scope 4

Don't test these. A program can exclude a host another program covers; the program you report to decides.

  • Anything not related to the scope defined by the "Targets" section above. E.g. email spoofing, spf/dmarc/dkim, etc.

  • Denial of Service

  • Social engineering (including phishing) of Deskpro staff or contractors

  • Spamming / flooding

Recent changes

Reward and scope changes across every Deskpro program, newest first.

No changes recorded yet. New targets and reward moves show up here and in the RSS feed.

Recent CVEs

Published vulnerabilities in Deskpro products, from the NVD.

Search NVD
  • Server Side Request Forgery vulnerability found in Deskpro Support Desk v2021.21.6 allows attackers to execute arbitrary code via a crafted URL.

  • Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in the download file feature on a manager profile due to lack of input validation.

  • Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in social media links on a user profile due to lack of input validation.

  • Deskpro Cloud Platform and on-premise 2020.2.3.48207 from 2020-07-30 contains a cross-site scripting (XSS) vulnerability that can lead to an account takeover via custom email templates.

  • An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making

  • An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.

  • An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the s

  • An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a

About this page

This page gathers every public program listed under deskpro.com: platform programs, self-hosted policies and security.txt contacts. Each program's own policy decides what is in scope and what it pays; check it before you test.

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