Deskpro bug bounty programs
deskpro.com Updated
Deskpro runs one public program: a self-hosted bug bounty paying up to $1,850.
- Top reward
- $1,850
- Self-hosted
- Programs
- 1
- 1 pays cash
- Targets in scope
- 8
- 2 types
- Last change
- None yet
- Tracked since Nov 2026
Where to report
The one public program Deskpro runs.
| Program | Critical | High | Medium | Low | Top reward | Safe harbor | KYC | First response | Status |
|---|---|---|---|---|---|---|---|---|---|
|
DeskPro
Self-hosted · Bug bounty |
$1,850 | $750 | $175 | $50 | $1,850 | – | – | – | Open |
-
- Critical
- $1,850
- High
- $750
- Medium
- $175
- Low
- $50
Amounts are the top reward per severity in the currency each program pays. First response is the platform's measured average when it publishes one, else what the policy promises.
What is in scope
8 targets. 4 excluded.
-
deskpro.com
Domains
-
www.deskpro.com/on-premise
Domains
-
www.deskpro.com/start
Domains
-
Deskpro Cloud Platform
Products and areas
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Deskpro Product
Products and areas
-
The admin interface
Products and areas
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The agent interface
Products and areas
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The public help center
Products and areas
No target matches. Try part of a host name, such as the company name.
Out of scope 4
Don't test these. A program can exclude a host another program covers; the program you report to decides.
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Anything not related to the scope defined by the "Targets" section above. E.g. email spoofing, spf/dmarc/dkim, etc.
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Denial of Service
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Social engineering (including phishing) of Deskpro staff or contractors
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Spamming / flooding
Recent changes
Reward and scope changes across every Deskpro program, newest first.
No changes recorded yet. New targets and reward moves show up here and in the RSS feed.
Recent CVEs
Published vulnerabilities in Deskpro products, from the NVD.
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CVE-2021-35391 High
Server Side Request Forgery vulnerability found in Deskpro Support Desk v2021.21.6 allows attackers to execute arbitrary code via a crafted URL.
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CVE-2021-36695 Medium
Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in the download file feature on a manager profile due to lack of input validation.
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CVE-2021-36696 Medium
Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in social media links on a user profile due to lack of input validation.
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CVE-2020-28722 Medium
Deskpro Cloud Platform and on-premise 2020.2.3.48207 from 2020-07-30 contains a cross-site scripting (XSS) vulnerability that can lead to an account takeover via custom email templates.
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CVE-2020-11463 High
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making
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CVE-2020-11464 Medium
An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.
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CVE-2020-11465 High
An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the s
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CVE-2020-11466 Medium
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a
About this page
This page gathers every public program listed under deskpro.com: platform programs, self-hosted policies and security.txt contacts. Each program's own policy decides what is in scope and what it pays; check it before you test.
Something wrong or missing? Report a correction.