Ultra Mobile Public ECOMM 2025 Bug Bounty Engagement

Targets

Testing is only authorized on the targets listed as in scope. Any domain/property of Ultra Mobile not listed in the targets section is out of scope. This includes any/all subdomains not listed above. If you happen to identify a security vulnerability on a target that is not in scope, but it demonstrably belongs to Ultra Mobile, you can report it to our program. However, be aware that it is ineligible for rewards or points-based compensation. Rules of Engagement Account(s) │ Personal Account or @bugcrowdninja.com Automated Tooling Requests │ Max 5 requests/sec Your participation is voluntary and subject to the terms and conditions set forth herein. This policy will survive expiration or termination of your engagement with BugCrowd. By reporting a vulnerability, you acknowledge that you have read and agreed to fully comply with this policy. Access: All targets listed in the In Scope section are publicly accessible through public internet. Credentials: You can self-register an Ultra Mobile account with your @bugcrowdninja.com email address. Accounts will not be provisioned by Bugcrowd or Ultra Mobile. Postpaid/Pre-paid lines, SIM cards, Phones, Hotspots, Hardware, and IoT devices must be purchased by Security Researchers. For more info regarding @bugcrowdninja email addresses, see here Focus Areas: Any information on Mint Mobile customers. Ability to bypass authentication mechanisms Ability to access information that is sensitive Ability to perform unwanted actions on the login page Out-of-Scope Any activities that affect our retailer or customer accounts outside of the provided target accounts. Any third party integrations are also out of scope. Anything that renders services unusable. Payment processing Safe Harbor: When conducting vulnerability research according to this policy, we consider this research to be: Authorized in accordance with the Computer Fraud and Abuse Act (CFAA) (and/or similar state laws), and we will not initiate or support legal action against you for accidental, good faith violations of this policy; Exempt from the Digital Millennium Copyright Act (DMCA), and we will not bring a claim against you for circumvention of technology controls; Exempt from restrictions in our Terms & Conditions that would interfere with conducting security research, and we waive those restrictions on a limited basis for work done under this policy; and Lawful, helpful to the overall security of the Internet, and conducted in good faith. You are expected, as always, to comply with all applicable laws. If at any time you have concerns or are uncertain whether your security research is consistent with this policy, please create a ticket with Bugcrowd Support for clarification before proceeding.

In Scope Targets (in scope)

Target Information Target Name: http://my.ultramobile.com & https://my.ultramobile.com The my.ultramobile.com web portal is the main hub for Ultra Mobile customers to register, log in, and manage their accounts. Customers can view their current plan details, billing cycles, and account usage information. The portal also provides customer support tools and account security features. Built on AWS using WordPress, PHP, NextJS, and NodeJS, the system integrates with third-party billing vendors and the customer support center to provide a user-friendly interface for Ultra Mobile services. Target Information Target Name: http://my.mintmobile.com & https://my.mintmobile.com The my.mintmobile.com web portal is the main hub for Mint Mobile customers to register, log in, and manage their accounts. Customers can view their current plan details, billing cycles, and account usage information. The portal also provides customer support tools and account security features. Built on AWS using WordPress, PHP, NextJS, and NodeJS, the system integrates with third-party billing vendors and the customer support center to provide a user-friendly interface for Mint Mobile services.